FAQs

Orders & Shipping

Q: How long will my order take to arrive?
A: Orders are usually processed within 3-4 weeks in business days. Delivery timelines may vary depending on your location.

Q: Do you offer free shipping?
A: We may offer free shipping pan India.

Q: Can I track my order?
A: Yes, once your order is shipped, you will receive tracking details via email or SMS.

Q: Do you ship internationally?
A: Yes, international shipping may be available for selected locations. Shipping charges are calculated at checkout.

Returns & Exchanges

Q: Can I return or exchange my order?
A: Yes, you can check exchange policy page.

Product & Sizing

Q: How do I choose the right size?
A: Please refer to our detailed size guide available on each product page.

Q: Are your product colors exactly the same as shown online?
A: We try our best to display colors accurately, but slight variations may occur due to lighting and screen settings.

Q: Do you restock sold-out items?
A: Some popular styles may be restocked. You can subscribe for back-in-stock notifications where available.

Payments & Security

Q: What payment methods do you accept?
A: We accept secure online payments through debit/credit cards, UPI, net banking, wallets, and other trusted payment options.

Q: Is Cash on Delivery available?
A: COD may be available for selected locations and order values.

Q: Is my payment information secure?
A: Yes, all payments are processed through secure and encrypted gateways.

Brand & Support

Q: How can I contact customer support?
A: You can reach us through email, WhatsApp, or the Contact Us page.

Q: Why choose your brand?
A: We focus on quality craftsmanship, timeless style, premium fabrics, and customer satisfaction.

Q: Do you offer custom styling or bulk orders?
A: Yes, for select collections or bulk requirements, please contact our team directly.